The ORCHA Assessment and Service
The Digital Health Assessment Framework (“DHAF”) involves a detailed ‘desktop’ analysis of Products looking across all the key areas of regulation and compliance. The DHAF is largely undertaken proactively as part of ORCHA’s ongoing assessment and monitoring of the whole digital health marketplace, and we assess the most downloaded and most recently updated Products and related products across over 250 health and care categories and conditions.
The DHAF is primarily an assessment of an products compliance with current standards, regulation, and good practice (together “Standards”). A standard is an agreed way of doing something. It could be about making a product, managing a process, delivering a service, or supplying materials – standards can cover a huge range of activities undertaken by organizations and used by their customers. Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organizations they represent – people such as manufacturers, sellers, buyers, customers, trade associations, users or regulators. They can be of regulatory significance or form non regulatory requirements or required best practice in a given jurisdiction or area.
The Standards we currently look at in the DHAF have been developed by The American College of Physicians (ACP) and the American Telemedicine Association (ATA) collaborating with industry leaders including ORCHA. More details on the DHAF and assessment criteria are available here: https://dhealthframework.org/
The ORCHA DHAF Assessment seeks to assess a Products performance through its compliance with these Standards. Our assessment is regularly updated to reflect changes in these Standards.
The higher the ORCHA Score achieved the more compliant the Product is with these Standards and vice versa. Whilst a high scoring Product is not guaranteed to be effective or safe, or a poorly scoring Product is not necessarily ineffective or unsafe, it does mean that the relevant Developer has taken more or less care over the Products compliance with these key Standards than other similar Products. In the critical area of health and care, we believe that developers should take compliance with Standards extremely seriously.
Some Products are technically medical devices and are regulated by the U.S. Food and Drug Administration (“FDA”) and in other jurisdictions by similar regulatory bodies. A Product of this nature should not be made available to the general public until it has been appropriately authorized by the FDA and any products we identify as uncertified medical devices are excluded from our general search.
If you become aware of any inaccuracy in the information presented in our Assessments or have any other concerns, please report this to us immediately at firstname.lastname@example.org.
ORCHA are not promoting or recommending any particular Products through this process but are providing impartial information about a Products compliance with Standards and a mechanism for end users to easily identify those Products that best meet those Standards and to check which ones don’t.
Inaccurate or misleading information
ORCHA Assessments are based on the information provided by Product developers the Product itself and/or available in the public domain via a connected website or the relevant ‘App store’. We are reliant on this information in undertaking our assessments and are not responsible for inaccuracies or errors in the information provided. Product Developers are governed in most jurisdictions by laws that require them not to make misleading or inaccurate statements about their products and if you believe that any information provided via our assessments are inaccurate or misleading please contact us at email@example.com and we will immediately investigate this. Even where the information provided is accurate, our Assessment cannot guarantee that a Product will perform as promised in any specific circumstances or that the Product is free now or in the future from any bugs or issues that might affect its performance. We accept no responsibility for any adverse effects of the Product or Digital Health Product in question.
Data & Privacy
All data is held in accordance with our Data & Privacy Notice available here: https://acplibrary.orchahealth.com/privacy-policy/
Medical/Professional Care and Advice
The content on our website is not intended to be a substitute for professional medical care by a qualified doctor or other suitable healthcare professional (“Professional“). You should always check with your Professional if you have any concerns about your health, your condition or any treatment you may be taking or planning to take.
IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY. DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR COMMUNICATION THROUGH ORCHA FOR IMMEDIATE, URGENT MEDICAL NEEDS. ORCHA’S SERVICES ARE NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES.
If you receive an Product Recommendation from a Professional via an ORCHA powered platform, the Recommendation is being made based on that Professionals judgement about the suitability of an Product for your specific needs and the information provided by ORCHA upon which the Professional is relying upon. The ORCHA Assessment and Score are in turn reliant on the accuracy of the information provided by the Product Developers themselves. Neither the Professional or ORCHA are responsible for inaccuracies or errors in that information. Even where the information provided is accurate, the ORCHA Assessment cannot guarantee that a Product will perform as promised in any specific circumstances or that the Product is free now or in the future from any bugs or issues that might affect its performance and neither the Professional or ORCHA can be held responsible for issues arising in these circumstances. If you are a healthcare professional, this website is intended to support and enhance, but not to replace your own judgment and knowledge.
You may not use this website for unlawful purposes, in any way that breaches Applicable law or regulation. You may not use our content fraudulently or for the purposes of generating unsolicited spam emails or computer viruses. These Terms and Conditions are governed by US law. We reserve the right to change our Terms and Conditions at any time, as they are updated to meet changing needs and any new legislation.
You assume full responsibility for using the information on this site, and you understand and agree that no ORCHA entity is responsible or liable for any claim, loss, or damage resulting from use of an Assessment by you or any other user.